Privacy Policy

Privacy policy

1. Introduction

The company Opsergo d.o.o. (referred to as "Opsergo" or "we") is an independent Cloud, DevOps, and Security agency. Opsergo provides this privacy policy (the “Policy”) to describe the ways we collect, store, use, and manage the information, including personal information, that you provide or we collect in connection with our website  

We prioritize the confidentiality of your personal information and do not engage in the sale, rental, leasing, distribution, or public disclosure of your data to third parties.

By accessing and/or using the website,  you indicate your acceptance of this Policy and consent to the processing of your data, including your personal information, in the manner provided in this Policy. If you do not agree to these terms, please refrain from accessing and/or using the website

2. Collecting, using, storing and sharing your personal data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Date of birth
  • City
  • Company name
  • Country
  • County
  • Field of activity
  • Phone number
  • Profession
  • Usage Data
  • Usage Data is collected automatically when using the Service
  • Usage Data may include information such as your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
  • When you access the Service by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device's unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.
  • We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device

Unless stated otherwise, all data requested by this Application is considered mandatory. Failure to provide this data may make it impossible for the Application to deliver its services. However, if the Application states certain data as non-mandatory, users have the option to refrain from providing that data without impacting the availability or functionality of the service. Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner.

2.1. Intent to collaborate on a project

The personal information you provide, including your name, email address, and other details submitted in the project description, through our contact form, or via an email link, may be retained and utilized to monitor your interaction with us as a (potential) client or partner.

2.2. Intent to become an employee

When sending your application through our careers form, you will provide us with your personal data including first and last name, email address, and information provided in your CV. We may use this data to consider and contact you regarding other job openings at Opstergo. You can change this whenever by sending us an email to

We may also gather personal information from alternative sources. Depending on the specific circumstances and applicable local laws, this information might be acquired through various means, including personal details disclosed by your referees. Additionally, we may obtain information about you by searching for potential candidates on third-party platforms like LinkedIn and other job sites.

2.3. General inquiry via e-mail

When you reach out to us for matters related to new business, employment, sponsorship, media, or any other inquiries using the provided email address on our website, our initial step is to assess the nature of the inquiry.  In case it contains personal information, we will process this information in the manner prescribed by this Policy for a particular type of personal data, or manner that is prescribed by law.

2.4. Site analytics tracking

We utilize third-party services, specifically Google Analytics, to gather standard internet log information and analyze visitor behavior patterns. This includes information like geographical location, device, internet browser, and operating system, none of which personally identifies you to us. It's important to note that Google Analytics records your computer's IP address. If you disable cookies in your internet browser, it will prevent Google Analytics from tracking any aspect of your visit to pages within this website. For further details, please refer to Google's Privacy Policy.

2.5. Retention of your personal data

The Company will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

3. Where we store your data

All data submitted through our website will be stored within our content management system, which includes HubSpot, Google Drive, and WebFlow. Currently, this is the sole instance where personal data will be retained on our website. If you desire the removal of your personal details from our website, kindly send us an email at

4. Information security

To protect data privacy, we employ a comprehensive approach that includes physical, technical, and organizational measures. These measures consist of regularly updating and testing our security technology, incorporating the highest security standard technologies, ensuring GDPR compliance among our partners, restricting access to personal data to authorized employees only, conducting GDPR training for employees, and enforcing privacy responsibilities through appropriate disciplinary measures.

5. Data subject rights list

  • Right of access (GDPR Article 15).
  • Right to rectification (GDPR Article 16).
  • Right to erasure or right to be forgotten with additional
    stipulations, among others if personal data has been made public
    (GDPR Article 17).
  • Right to restriction of processing (GDPR Article 18).
  • Right to be informed (GDPR Article 19).
  • Right to data portability (GDPR Article 20).
  • Right to object (GDPR Article 21).
  • Right not to be subject to a decision based solely on automated
    processing, including profiling, which produces legal effects
    concerning him or her or similarly significantly affects him or
    her (GDPR Article 22).

For more information and for executing your rights, please contact Opstergo’s data protection officer at

6. Data breaches

In the event of an unlawful data breach involving this website's database or the database(s) of our third-party data processors, we will promptly report the incident to all relevant individuals and authorities within 72 hours. This action will be taken if it becomes evident that personal data stored in an identifiable manner has been compromised or stolen.

7. Data controller

The data controller of this website is Opstergo d.o.o. The company is registered at the Commercial Court in Zagreb under registration number 54099189240. Our registered headquarters address is Opstergo d.o.o. Selcinska Ulica 32, 10360 Sesvete, Croatia.

8. Supervisory body

We are committed to ensuring your experience with Opstergo is pleasant, and we handle your information with the highest integrity.  It is important to note that you have the right to contact the supervisory authority, the Personal Data Protection Agency (AZOP), in the event of any misconduct.

You can find AZOP’s contact information.

9. Changes to our Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

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